Refund policy

Cancellations more than 7 days before the scheduled delivery:
Customers who cancel more than 7 days before the scheduled delivery will receive a full refund.

Cancellations within 7 days of the scheduled delivery:
Cancellations made within 7 days of the scheduled delivery are not eligible for a refund. However, customers may request a one-time reschedule of the service, subject to availability. 

Cancellations within 24 hours of the scheduled delivery:
Cancellations made within 24 hours of the scheduled delivery are not eligible for a refund or reschedule.

Extreme weather or emergencies:
In the event of extreme weather, natural disasters, or other emergencies, rescheduling may be considered at our discretion. Customers should contact us as soon as possible to discuss available options.